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Jibjab.com Website Review & Ratings + JibJab Coupons

JibJab: Products & Services

JibJab is a website that offer eCards for every occasion. They offer cards for election, holiday, birthdays, thank you, babies, wedding, graduation, or just for fun. They also offer some cards that the customer can customize, starring you. Basically, the customer adds pictures and JibJab makes a video that the customer can send to the recipient.

JibJab: Company Background

JibJab was founded in 1999 by Evan and Gregg Spiridellis. Their headquarters is located in Venice, CA. They state, "At the beginning, they supported their business producing high quality eCards for other websites. Then, in February 2000, they created their first viral video hit with an interactive video of the Founding Fathers rapping about the Declaration of Independence. They quickly followed it with an even bigger hit featuring George Bush and Al Gore in a rap battle for the 2000 presidential election.".

JibJab: Customer Feedback & Reviews

There are mixed customer reviews of JibJab. Some customers do not like the price,  the customer service, or the time it takes to set up the cards. One customer said, "This is the worse site in regard support and contact support. I received a welcome from Jib Jab (after sending in my credit info, etc) inviting me to begin using the site. Could not find my account, could not send anything, it is a total waste of time and money. I cancelled it within 3 hours.".

Other customers love the site. They love that you have the option to customize cards, they say it is fun, and they have no complaints about the customer service. One customer said, "Really pleased with my JibJab experience. Tried it for free first and then got 10% off. It's really good fun to create the card and great fun for the receiver of the card. The star in your own videos are the best.".

JibJab: Business Credibility & Trustworthiness

JibJab (aka JibJab Media, Inc.) is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given JibJab (aka JibJab Media, Inc.) a rating of B-. They have had 13 complaints in the past 3 years and 6 complaints in the past 12 months. All of the complaints are closed. Most of the complaints are regarding billing and collection issues.

JibJab: Website Popularity & Google Ranking

Alexa traffic ranker shows JibJab ranks 10,782 globally and 2,131 in the United States. They have a reputation of 7,721 sites linking in. The average visitor spends about 7 minutes on the site with 60 second page views. The most frequent users of this page are females.

Google PageRank gives JibJab a rating of 6 out of a possible 10 points.

JibJab: Social Media Presence

JibJab has a Facebook page with 559,447 likes. They showcase their products on this page, and they communicate with their customers on this page. They have a Twitter with 14,502 followers. They update this page frequently. They have a YouTube page with 83,958 subscribers. They have a blog that has articles showcasing their merchandise and more.

JibJab: Website Security & Safety

JibJab collects and uses personal information for business purposes. They do not share email addresses with third party companies. Please see the privacy policy for more information.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

JibJab: Pricing & Packages

Overall JibJab has good pricing. They offer a membership for $12 per year. With this membership the customer is allowed to:

  • Make and Share 1000+ eCards
  • 500+ Starring You® Videos + Pics
  • Get Discounts on Downloads

This is only $1 per month. Most other companies that sell the same kind of items charge per card, rather than per year. The JibJab membership pays for itself within 4 cards, when compared to other companies.

JibJab: Shipping Rates & Policies

No shipping policy.

JibJab: Payment Methods Accepted

JibJab accepts payments via credit card (Visa, MasterCard, American Express and Discover), and PayPal. They do not accept cash, checks or money orders at this time. They do not accept any other payment methods at this time.

The following websites offer coupon codes for JibJab:

JibJab: Returns, Refunds & Exchange Policy

JibJab states, "If you are not satisfied with non-trial annual Membership you can request a cancellation within thirty (30) days from the date your payment has been accepted and processed and you will receive a full refund of the payment. Please note that your access to the Membership-based Features will cease immediately following such refund. NO REFUND will be given, whether in whole or in part, for monthly memberships or if you request a cancellation more than 30 days after your payment for an annual membership has been accepted and processed. You may turn off the auto-renewal at any time for Non-Trial Memberships, but NO REFUND will be given, whether in whole or in part, and your access to the Membership-based Features will continue only for the remainder of the non-trial annual membership term.". Please see the terms of sale for more information.

JibJab: Product images & screenshots
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JibJab Rating Summary
Customer Reviews
JibJab Average Rating:
(1 rating)
JibJab 5 out of 5 based on 1 ratings. 1 user reviews.
Vicki Perry — 65 months ago
5.0 Star Rating: Highly Recommended
“JibJab Cards for All Occasions ”

I have used JibJab to send quite a few cards.  My boyfriend had ordered the account and gave me permission to use it - and use it I did!  I made up some hilarious cards placing my family member's faces into the character in the card.  Everyone got a laugh out of it and it has given us hours of fun.

The one thing that I have noticed is that they could use a larger selection of cards.  I love the cards where you fill in pictures for the faces of characters but it doe... read more

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